Available
Muskan Arshad
LMS Administrator
Full Time
$120/week
Part Time
$70/week
Experience
2+ Years
About Me
I specialize in Moodle LMS administration, and I bring complete, end-to-end command of the platform, from enterprise implementation and multi-site administration to complex version upgrades, including full migrations from Moodle 3.9.5 to Moodle 4.5 LTS. I take full ownership of platform performance, security, and reliability: optimization, hardening, backup, cron Job, log analysis, and continuous system monitoring. I manage users, cohorts, groups, Iomad organisations, and access permissions with precision, and I design competency-based learning pathways and assessment experiences using SCORM, H5P, Articulate Rise 360, gradebooks, rubrics, and certification frameworks. I don't just maintain an LMS, I build it to perform at scale.
My expertise extends well beyond administration. I integrate the tools organizations rely on, Zoom, BigBlueButton, payment gateways, SSO/OAuth2, and customize themes, dashboards, and branding to match each client's identity. I have a proven track record delivering zero-disruption migrations, QA, and release management, backed by hands-on expertise in cPanel, server administration, and technical documentation. I also lead staff training and onboarding, equipping teams to use their systems with full confidence. I am committed to delivering dependable, secure, and scalable LMS solutions, and I bring the expertise, discipline, and dedication every project demands.
My expertise extends well beyond administration. I integrate the tools organizations rely on, Zoom, BigBlueButton, payment gateways, SSO/OAuth2, and customize themes, dashboards, and branding to match each client's identity. I have a proven track record delivering zero-disruption migrations, QA, and release management, backed by hands-on expertise in cPanel, server administration, and technical documentation. I also lead staff training and onboarding, equipping teams to use their systems with full confidence. I am committed to delivering dependable, secure, and scalable LMS solutions, and I bring the expertise, discipline, and dedication every project demands.
Technical Expertise
Moodle Course Creation
Course Design
Moodle Customization
Moodle Theme Customization
Moodle Plugin Configuration
Course Design
Moodle Customization
Moodle Theme Customization
Moodle Plugin Configuration
Moodle Upgrade
Moodle Migration
User Support
Moodle Multi-site
Iomad LMS
SCORM
H5P
Articulate Rise 360
Quiz & Assessment Setup
Gradebook Configuration
Competency Frameworks
Badges & Certificates
User Management
Cohort Management
Moodle Integrations
BigBlueButton
Zoom Integration
Payment Gateway Integration
PayPal Integration
Stripe Integration
Bank Transfer Integration
Custom Pages
SMTP Configuration
HTML/CSS
Responsive Design
cPanel
FileZilla
Testing
Live Demonstrations
Technical Documentation
My Projects
NICE CNA
In this role, I served as a Moodle Administrator, leading the migration of the organization's website from an outdated LMS platform to a new Moodle instance. Working closely with my team, I completed the entire migration within a tight timeframe, from February 1 to February 9, 2024.
My responsibilities included executing a full Moodle-to-Moodle migration, covering users, courses, and course backups and restoration, while ensuring all data was transferred to the new platform with zero data loss. I also conducted comprehensive post-migration testing to verify data integrity across the system, and successfully migrated all courses from the old LMS to the new platform, ensuring a smooth and seamless transition for all users.
Kreller Business Group Information
In this role, I served as a Senior Moodle Administrator, responsible for the platform's technical health, visual design, and overall performance. I led theme customization efforts by designing and building a custom login form and home page to enhance the platform's branding and user experience. On the administrative side, I proactively resolved security issues, managed system status checks, and monitored performance to ensure the platform ran smoothly at all times.
I configured and maintained the Moodle Cron job for reliable scheduled task execution, and added missing translation strings for the Edwiser Report Plugin to improve localization coverage. A key highlight of this role was successfully upgrading the Dev, Staging, and Live environments from Moodle 4.1 to Moodle 4.5 LTS, ensuring the platform stayed current, secure, and fully supported.
I also redesigned the course page by restructuring the layout for better usability and customizing the course drawer, contributing to a more intuitive and engaging experience for end users across the platform.
Inspire Brand Inc. LMS
This project involved managing the platform as a Senior Moodle Administrator, with responsibility for technical stability, visual design, and day-to-day performance.
Key work included theme customization, designing and building a custom login form to strengthen the platform's branding and user experience, alongside proactive administration, resolving security issues, managing system status checks, and monitoring overall performance to keep the platform running smoothly.
I configured and maintained the Moodle Cron job for reliable scheduled task execution, and successfully upgraded the Dev, Staging, and Live environments from Moodle 4.1 to Moodle 4.5 LTS, ensuring the platform remained current, secure, and fully supported. The course page was also redesigned, restructuring the layout and customizing the course drawer, to create a more intuitive and engaging experience for end users.
Additionally, I configured and integrated SCORM packages into the LMS, expanding the platform's content delivery capabilities.
Physiosports LMS
This project involved managing the platform as a Senior Moodle Administrator, with a focus on performance optimization, technical support, and system stability. Key work included optimizing the theme for performance to ensure the platform remained fast and error-free, resolving technical issues as they arose, and providing ongoing guidance and support to the client whenever challenges came up. A major milestone in this project was upgrading the Dev, Staging, and Live environments from Moodle 3.9.5 to Moodle 4.5, which required extensive testing given the multiple custom plugins integrated into the site. I conducted thorough post-upgrade testing, including SMTP email verification on the Staging environment, to ensure platform stability, and carried out ongoing website review and maintenance on a regular schedule to keep the system running smoothly.
RTW Matters
This project involved managing the platform as a Senior Moodle Administrator, with a focus on version upgrades and administrative support. Key work included upgrading the Dev environment from Moodle 4.0 to Moodle 4.1, along with resolving administration-related issues reported by the client to ensure smooth day-to-day operation. I also handled course setup, including SCORM configuration, to support proper content delivery on the platform.
NZES
This project involved managing the platform as a Senior Moodle Administrator, with a focus on course development and technical support. Key work included creating and setting up courses and training modules, configuring SCORM packages, and building quizzes for the platform. I also resolved technical issues as they were reported by the client, ensuring smooth and uninterrupted platform functionality throughout the project.
Cleverbuying
This project involved managing the platform as a Senior Moodle Administrator, with a focus on platform setup and configuration. Key work included plugin installation and setup, along with creating and configuring courses on the LMS. I also handled basic branding setup and configured platform notifications, successfully completing the project with a fully functional, ready-to-use system for the client.
HiMaktab
This project involved managing the platform as a Senior Moodle Administrator, with a focus on platform setup, configuration, and ongoing administration. Key work included plugin installation and setup, basic branding, and designing and configuring the LMS dashboard, along with setting up the Training Course structure and SMTP email configuration. I created detailed documentation for Students, Teachers, and Managers, and implemented multi-language support along with custom user roles to suit the platform's diverse user base. I also configured BigBlueButton for virtual classroom sessions and delivered a complete training session to the client and their team via online meetings, ensuring they were fully equipped to use Moodle effectively going forward.
Veritas LMS Development
This project involved managing the platform as a Senior Moodle Administrator, with a focus on platform setup, customization, and configuration. Key work included creating and configuring courses on the LMS, setting up SMTP email configuration, and configuring and customizing the platform dashboard. I built custom Login and Signup forms using Mustache templating, and customized the LMS home page to align with the platform's branding. I also set up and integrated a payment method and configured enrollment methods to support a smooth and seamless user onboarding experience.
Mentora LMS
This project involved managing the platform as a Senior Moodle Administrator, with a focus on technical configuration and troubleshooting. Key work included configuring SMTP email settings and investigating and resolving payment method integration issues to ensure smooth transaction processing. I also designed and set up the course structure, with this work currently in progress as the platform continues to be built out.

